Procura Automates Processing of Chris Referrals

(April 7, 2010) Victoria, BC - The Client Health and Related Information System (CHRIS) was developed by the OACCAC's as a web-based clinical case management system that could be deployed province-wide. One of its functions was to provide Home and Community Care organizations with a means of retrieving referrals.

Organizations currently retrieve these referrals through the Health Partner Gateway (HPG). However, they have struggled with monitoring the HPG, finding specific referrals within their inbox and with receiving the referrals in pdf which then usually requires local storage and the manual transcription of data. In response, the North Simcoe Muskoka CCAC collaborated with a number of partners including software vendors to automate the receipt and processing CHRIS referrals.

Today, Procura announced the launch of their Care Information System (CIS) Inbox as a means of automating processing for CHRIS referrals. The CIS Inbox provides organizations with the opportunity to pull CHRIS referrals, on demand, into an easy-to-use, inbox-style workspace within Procura.

"Automating the connection to CHRIS, significantly streamlines the ease with which referrals can be processed," says Warren Brown, President, Procura, "For multi-site organizations, monitoring and managing these referrals can be the full-time responsibility of one or more employees per site. The CIS Inbox is designed to help them use their resources more effectively and deliver service in a more timely manner by removing the tremendously inefficient data entry component."

Referrals are pulled into Procura on demand and, using built-in logic, are automatically directed to the correct department so that users only work with referrals that are pertinent to them.

"As the referral information is automatically mapped to the correct field in Procura," says Scott Overhill, VP, Product Architect, Procura, "The potential for inaccuracies in client data that comes from manual transcription is reduced. In addition, data management tools like duplicate checking and matching remove the time-consuming task of manually comparing data."

For clients already under service, where the referral is updating information, the CIS Inbox automatically finds the corresponding order in Procura and detects the differences between the order and the referral including changes to the service plan. The user is presented with the information and is able to automatically push it into the system.

For new referrals, the CIS Inbox looks for matching clients within the system using key fields supplied in the message. If a client exists, a Funder is identified and an Order is created for review. If the client does not exist, the user is able to automatically complete an intake using the data within the referral to create a client, service plan and order without any further data entry.

The CIS Inbox is available in a Procura v6.2 in a Service Pack to be delivered in April 2010. Additional extensions to the solution to support management and acceptance of Service Offers, as well as the submission of Provider Reports back to the CCAC will be delivered later in the year.

ABOUT PROCURA
Procura provides a comprehensive and fully integrated software solution for point-of-care, clinical (InterRAI MDS-HC) and back office administration for Regional Health Authorities, and Home Care and Community Care agencies across Canada. Procura provides a Community E-Health Record and enables the management of multiple programs and lines of business.

Procura is the software vendor of choice for the home and community care industry in Canada. Over 6,000 users at more than 350 client sites in North America and Australia use Procura to manage over 50,000 employees. Our clients range from small start-ups all the way through to multi-site and franchise organizations.

For more information about Procura, please contact Susan Gains at 1.877.776.2872 or visit our website at www.goprocura.com.

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