iWIST Webinar: Understanding and Dealing with Conflict in Our Professional Roles

16 Jul 2020
10:00am - 11:00am PDT

Conflict is an experience most people have in common. Yet how people deal with conflicts can vary widely and have a major impact on whether we feel effective and happy in our jobs and at home. Working from home and dealing with new workplace and business realities stemming from COVID-19 makes being conflict resilient more important than ever.
As a litigation lawyer, Cherolyn Knapp advocated for and advised clients in all manner of civil disputes. As a conflict management consultant and mediator, she assists participants with approaching conflict as an opportunity to stay curious and seek creative solutions.

What you will learn in this interactive workshop:

  1. Insight into conflict styles and our own defaults
  2. Traps and pitfalls that keep us stuck in conflict
  3. Strategies for approaching conflict and dealing with it productively


  • 30 minute presentation by Cherolyn
  • 30 minute facilitated group discussion using breakout rooms

WHEN: Thursday, July 16, 2020 10:00 to 11:00 am
COST: Free
ZOOM LINK: To follow by email after registration

Registration for this event has passed

16 Jul 2020
10:00am - 11:00am PDT

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