Skip to content

Y

Q: I have logged into VIATEC's old website before, and I tried logging into the new website, but it no longer recognizes me. I have requested the reset email but still no luck...

A: If you have not created a new user login account on our NEW website as of to date then you will not have access. This step must be performed first for authentication purposes. On the homepage please select “Already a Member and need a login?" button. Tip: Your username will be the email address associated with your membership. Please Note: The website does not fully support Internet Explorer. Please use Chrome or Firefox.

Q: I have never logged into VIATEC's website before. I have tried creating a login, but it's not working.

A: Please email info@viatec.ca in order to be added as a contact first. You can then visit the homepage and select “Already a Member and need a login?" button. Tip: Your username will be the email address associated with your membership. Please Note: The website does not fully support Internet Explorer. Please use Chrome or Firefox.

Q: I need to update my email address and/or password, how do I do this?

A: Log into the website. Once you're in the "Info Hub" go to the top right settings icon and click "Change Username" or "Change Password". Please Note: The website does not fully support Internet Explorer. Please use Chrome or Firefox.

Q: How can I change the size of the font or make a darker contrast for better accessibility?

A: Hit the icon at the bottom left of your screen (the person symbol), to customize your accessibility settings!

Scroll To Top